Return Policy - Sahayata Digital
At Sahayata Digital, we are committed to providing a seamless return experience for our customers.
Eligibility for Returns
You can return a product if:
- The product is damaged, defective, or incorrect.
- The product is missing parts or accessories.
- The product does not match its description.
Conditions for Returns
- The product must be returned within 7 days of delivery.
- The item should be in its original condition, including all tags, packaging, and accessories.
- A valid proof of purchase is mandatory to process a return.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (e.g., food items).
- Personal care products (e.g., cosmetics, hygiene items).
- Gift cards and other digital products.
- Items marked as "Non-Returnable" on the product page.
Return Process
- Initiate Request:
- Product Pickup/Drop-off:
- Depending on your location, we will arrange a pickup or guide you to the nearest drop-off point.
- Inspection:
- Once the product is received, it will be inspected for eligibility.
- Approval and Next Steps:
- If approved, you will be notified about the refund or replacement process.
Replacement Option
If applicable, you may choose a replacement for the returned product instead of a refund.
Contact Us
For any queries or assistance, reach out to:
We aim to make returns easy and hassle-free for you!
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